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AI Use Cases
A collection of over 250 uses for artificial intelligence
A continually updated list exploring how different types of AI are used across various industries and AI disciplines,including generative AI use cases, banking AI use cases, AI use cases in healthcare, AI use cases in government, AI use cases in insurance, and more
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AI Use Cases using NLP
Voice controlled systems
Car damage can be identified and processed using computer vision
Driver behaviour analysis and feedback
Provide feedback on observed user driving habits based on collected data. AI driving too close to vehicle in front, not indicating.
Route optimisation
Provide feedback on observed user driving habits based on collected data. AI driving too close to vehicle in front, not indicating.
Virtual shopping assistant & chatbot
Provide feedback on observed user driving habits based on collected data. AI driving too close to vehicle in front, not indicating.
Personalised shopping & recommendations
Shopping history, search, view data, demographics
Fraud prevention
Identify anomalous activity based on previous or typical usage patterns
Identifying fake reviews
Determining whether reviews are likely to be fake or legitimate
Voice assistant for students
Students can speak naturally with voice assistants to aid them in their studies
Translation to help non-native speakers
Educational content can be automatically translated in real-time in multiple languages
Research assistant
An AI research assistant can be used to aid academic research
analysing player sentiment from reviews and social media to improve services
Leverages natural language processing to assess player sentiment from online reviews and social media, enhancing service quality.
Chatbots to aid diagnosis and reduce human presence
Utilizing AI-powered chatbots to gather patient information and provide preliminary diagnosis, reducing the need for human intervention.
Real-time patient translation services
Providing real-time language translation services for patients with limited English proficiency
Employee satisfaction survey analysis
AI analyses responses from employee satisfaction surveys to gauge overall sentiment and identify key areas of concern. This provides insights into employee morale and helps guide improvements in workplace culture.
Social media monitoring for threat detection
Utilizes AI to monitor social media platforms for potential threats, enabling law enforcement agencies to proactively identify and respond to security risks.
Customer feedback analysis
AI can analyse customer feedback from various sources, such as reviews and surveys, to identify common issues and preferences, informing product improvements and new features.
Real-time two way language translation
Providing real-time translation services for diverse communities accessing public services
Public service virtual assistant
Virtual assistants to provide information and support for public service inquiries
Social media analysis
analysing social media data to gauge public sentiment and identify emerging issues
Mental health support and crisis intervention chatbots
Developing AI-driven chatbots for mental health support and crisis intervention
Customer service chatbots
Implement chatbots to handle customer inquiries and support. Use AI for efficient request routing and problem resolution.
Real-time match analysis and commentary
Utilizes AI to generate real-time match analysis and commentary by analysing game events, player statistics, and historical data.
Close captions for video
Utilizes natural language processing to generate accurate and timely closed captions for video content.
Transcription for audio
Employs natural language processing to transcribe audio content into text format efficiently and accurately.
Real-time sentiment analysis for churn prevention
Utilizes natural language processing for real-time analysis of customer sentiment to prevent churn.
Customer support chatbots
Implements AI-powered chatbots to provide instant and efficient customer support, resolving queries and issues in real-time.
Network Security Threat Detection
Utilizes AI techniques to detect and mitigate cybersecurity threats in telecommunications networks, safeguarding against attacks and breaches.
Voice assistant integration
Integrates AI-powered voice assistants into telecommunications services for hands-free control and personalized user experiences.
Personalised holidays
Create customized holiday packages tailored to individual preferences. Use AI to analyse customer data and preferences.
Sentiment analysis of reviews
analyse customer reviews to gauge satisfaction levels. Use AI to identify trends and improve services.
Customer service chatbots
Implement AI-driven chatbots to assist with customer inquiries. Use NLP to provide 24/7 support and enhance the travel experience.