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AI Use Cases
A collection of over 250 uses for artificial intelligence
A continually updated list exploring how different types of AI are used across various industries and AI disciplines,including generative AI use cases, banking AI use cases, AI use cases in healthcare, AI use cases in government, AI use cases in insurance, and more
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Public Services AI Use Cases
Real-time two way language translation
Providing real-time translation services for diverse communities accessing public services
Identity verification
Utilise AI to confirm the identities of citizens
Personalised social support
Personalizing social support programs based on individual needs and circumstances
Homelessness prediction
Predicting homelessness risk factors to prevent displacement and provide early intervention
Social service demand prediction
Predicting demand for social services based on demographic and economic indicators
Optimising public service resource allocation
Optimizing resource allocation for public services based on ML-driven demand forecasting
Predicting demand for welfare assistance
analysing historical data to identify trends and patterns in welfare assistance applications
Child welfare prediction
Predicting child welfare outcomes to allocate resources for preventative interventions
Optimising public transport routes
Optimizing public transportation routes and schedules based on ML analysis of usage patterns
Public service virtual assistant
Virtual assistants to provide information and support for public service inquiries
Social media analysis
analysing social media data to gauge public sentiment and identify emerging issues
Document processing and creation
Automating document processing and case management for public service agencies
Personalised welfare recommendations
Providing personalized recommendations for social welfare programs and resources
Mental health support and crisis intervention chatbots
Developing AI-driven chatbots for mental health support and crisis intervention
Public services FAQ's
Providing automated responses to frequently asked questions about public services and welfare programs.
Employment aids
Recommending job training programs and employment opportunities based on individual skills and preferences.
Public service fraud detection
Detect people defrauding the state, for example benefit fraud